How the Refer a Friend Program Works

There seems to be some misinformation that has spread about how Refer a Friend programs work, in general, and the Plum District Refer a Friend program, in particular. I want to clarify how it works (and why).

In short, it works this way:

  1. You visit our Refer a Friend page and send email invites to your friends.
  2. If your friends click the link in your email and sign-up, you get $10 Plum Dollars as a reward for referring them.
  3. If they purchase within 7 days of you sending the invite, they get $5 Plum Dollars towards that first purchase.

We can only award Plum Dollars if your friends click that link in your invite email. It’s how we know for certain that you referred them. Because we know the date/time that you sent the invite (because you did it from our site), we know if their first purchase is in the 7 day time limit.

Why Don’t My Friends Get $5 Plum Dollars if they click my Facebook or Twitter link?

If you send your invites via Facebook or Twitter, your friends can’t get the $5 Plum Dollars because, unfortunately, Facebook and Twitter don’t provide us a means to know the date/time of when your post or tweet goes up. Thus, we have now way of knowing if your friend’s purchase is within the 7 day window. You, however, still get $10 Plum Dollars whenever they make their first purchase because we do know that you referred them.

Neither you nor your friends get Plum Dollars when you write in to Customer Support and tell us that so and so referred you or that you referred so and so and they made a purchase. We would really love to help you, but we can’t do it without the link tracking in place that verifies referrals. Sorry. A few bad apples spoiled this method years ago when Refer a Friend programs were new to the Internet.

Why Don’t I or My Friends Get Plum Dollars When the deal is a Plum Steal?

Plum Steals are special deals that we negotiate with the vendor. Their such great deals for you that in order for us to cover our costs, we can’t allow Plum Dollars to be used. We’re a for-profitĀ  start-up with limited means. We need the cash from these deals to pay our bills. Sorry. On the positive side, at least we are able to offer these great deals in the first place, and we’re awfully thankful that you like them enough to tell your friends.